Feel Frolic Games

Privacy Policy

Effective Date: 14 October 2024

Thank you for playing our games! This Privacy Policy describes:

1. The ways we collect personal data about you and why we do so
2. How we use your personal data, and
3. The choices you have about your personal data.

This Privacy Policy applies to Feel Frolic's games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each game, so we can reply to you more quickly. Alternatively, you may contact:

email: feelfrolic@gmail.com

THE DATA WE COLLECT

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

- Data you provide us directly.

Player name
Your messages to the Service (such as chat logs and player support tickets)
Other data you choose to give us (such as data to identify a lost account or data you provide to participate in survey or promotional programs)

- Data we collect automatically.

Data about your account and game progress, including in most cases an automatically created internal account ID
Your IP address and mobile device identifiers (such as your device or advertising ID)
Data we collect with cookies and similar technologies (see more below)
Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

- Data we collect from our partners.

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
Data to fight fraud (such as refund abuse in games or click fraud in advertising)
Data from platforms that the games run on (such as to verify payment)
Data for advertising and analytics purposes, so we can provide you a better Service
Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier

WHY DO WE COLLECT YOUR DATA

We use your data for a variety of business purposes, such as:

- To make the Service work.

To perform the contract, we process data necessary to

Create accounts and allow you to play our games and use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request

- To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

Develop and improve the Service and player experience
Manage our relationship with you
Respond to your comments and questions and provide player support
Send you related information, such as updates, security alerts, and support messages

- To show personalized advertisements.

To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to

Track the content you access in connection with the Service and your online behavior
Deliver, target and improve our advertising and the Service

For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.

- To keep the Service safe and fair.

Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Feel Frolic Terms of Service.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

Analyze and monitor use of the Service and its social features Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players

- To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

- With your consent.

With your consent, we may process your data for additional purposes.

WHO CAN SEE YOUR DATA

Apart from Feel Frolic, your data can be accessed by others in the following situations:

- OUR SERVICE PROVIDERS.

Feel Frolic has vendors to us provide the Services. These vendors process your data only at and according to Feel Frolic´s instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.

- Other companies and public authorities.

In order to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

- Advertising and Social Media partners.

The Service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs) and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

These partners may access data regarding your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we have collected about you with third-party advertising partners. These advertising partners may use this data (and similar data collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks.

These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” If you prefer not to share your personal data with third-party advertising partners, you may follow the instructions in “Your Rights and Options” below.

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that we may use include standard contractual clauses approved by EU Commission and other lawful safeguards.

YOUR RIGHTS AND OPTIONS

You can also opt out from personalized in-game offers through the options provided in the game settings.

- Access the personal data we hold about you.

If you request, we will provide you a copy of your personal data in an electronic format.

- Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent.

You may have a right not to receive discriminatory treatment as a result of your exercise of these rights.

COOKIES AND SIMILAR TECHNOLOGIES

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.

We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to

detect and prevent fraud;
allow users to use the Service on one device and pick up seamlessly where they left off on another device;
analytics, personalization and attribution;
limit the number of times a user is shown the same advertisement, across all known or inferred devices; and/or
provide personalized advertising on each device that is inferred from the browsing patterns on all of the devices.

HOW DO WE PROTECT YOUR DATA

- Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

E-mail: feelfrolic@gmail.com